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All posts in “stain removal”
Pet Friendly Carpet Cleaning Services Melbourne
Pet Urine Odour and Stain Removal Guide

Pet Urine Odour and Stain Removal. pet urine odour and stains

Pets are a wonderful addition to any family.  They add so much love and joy to your life, however they can also add some pretty strange smells and mess!  The hair, the foot prints, the puppy training accidents, are all part and parcel of pet ownership.  It can be quite challenging to own a pet and keep your home clean and fresh.  We have designed this guide to help our customers with pet urine odour and stain removal.  We hope that it helps keep  your homes clean, hygienic and pet friendly.

When stains first occur

  • Blot up liquid with a paper towel and remove as much moisture as possible.  You could even try a wet/dry Vacuum cleaner if you have one. Only blot – do not rub the carpet as this will damage the carpet fibres.  Do not apply pressure (such as standing on a cloth placed over the stain) as this will push the moisture down into the underlay.  The idea is to draw the moisture up, not push in further down into the backing. Pet urine odour issues are less likely if the urine is only on the carpet surface and not in the carpet backing or underlay
  • For solids such as vomit or faeces, remove as much as the solid material as you can.  Gently scrape it off the carpet with a butter knife or spatula.
  • Once the urine or other matter has been removed, we recommend calling a professional carpet cleaner for advice on stain and odour removal.  What you do next is important – usually the best results are obtained, when the customer has not tried to remove the stain themselves. Also when we have been called to attend the stain in the first few days.  Acid from urine and vomit can cause carpet bleaching if left in contact with the fibres for an extended period of time. Bleaching is not reversible by carpet cleaning, as the acid strips the dye from the fibres leaving light coloured patches.  The only way to remedy bleaching is to either replace the carpet or re dye the damaged area.

Professional Pet Urine Odour and Stain TreatmentPet Urine odour infogram

Our pet urine odour and stain removal treatment process, begins when you call us for help.  We will usually ask you about the type of stain, how long it has been there, what (if anything) you have applied to the stain to try and remove it and what type of animal caused the stain.  We may even ask you to send us a photo so we can determine the severity of the stain and if there has been any bleaching.

What you can do before we arrive

  • remove as much liquid or solid matter as you can
  • ensure the area around the stain is clear and small or breakable items of furniture or  rugs have been moved away
  • Vacuum the area, especially if you have put Bi Carb Soda over the stain
  • Make arrangements for your pet to spend the day in the back yard or elsewhere if they are scared by loud noise and/or strangers
  • Make sure there is parking for our van either in the driveway or on the street

Pre Inspection

Once we arrive on site, we will inspect the stains and discuss treatment, cost and best outcome expectations with you.  Sometimes stains are not always visible, so we do carry a black light to pin point areas which are causing odour, but not necessarily showing a stain.

Essential Oil Pre Treatment

Essential oils are the first step in our pet urine odour and stain treatment process.  We use 100% natural essential oils known for their anti bacterial and anti viral qualities.  These essential oils neutralise the bacteria which cause odour.  The oils break down the bacteria’s molecular structure, allowing it to be easily flushed out and extracted.  The best part is that these natural essential oils leave your home smelling amazingly clean and fresh with no nasty chemicals!  We recommend opening windows to maximise airflow, this will also speed up drying times.  Please let us know if you have any concerns or sensitivity to essential oils, in which case we can use an enzyme cleaner instead.

Hot Water Extraction – Deep Cleaning

Next we allow the essential oils some dwell time to work their magic on the stains and odour.  Then, we will use either a portable machine or our truck mounted system to flush out the contaminants and bacteria with hot water.  Then we extract them along with the essential oils and water, leaving behind clean carpet and a fresh scent.

Post Spray

Once we finish extracting the stain, we spray the essential oils over the area again. Sometimes small amounts of bacteria are under the carpet, in the backing and underlay.  They can make their way to the surface by a process called “wicking”.  Wicking occurs when carpet is wet and the evapouration process, draws dirt and bacteria up from underneath the carpet.  A post cleaning spray of essential oils will keep working on any small amounts of odour causing bacteria that wick up.

Important after cleaning information

Pet urine odour and stains can be tricky to remove and every situation is different.  There is often no “one method suits all” when it comes to pet stain removal.  Usually we can give you a fair indication of what to expect, once we inspect the carpet. However sometimes you may need more than one visit to get the best results. Below is some post cleaning information and common issues we have come across when cleaning pet stains.

Common Issues

  • The most successful pet urine odour and stain removal jobs are those where the stains are reasonably fresh and from a small animal (less out put than a larger animal).  Also when the stains have not been “treated” by over the counter products or home remedies.
  • Cat urine often leaves a stronger odour than dog urine due to the amount of ammonia in cat urine. Cats have a highly developed sense of smell. If you do not completely eliminate the odour the first time, they will continue to urinate in the same spot.
  • Pet urine which seeps through the carpet surface to the backing and underlay, will dry over time into crystals.  These crystals hold in the odour until they come into contact with moisture. Even air humidity can be enough to release odour from the dried crystals.   Often the odour can become more intense after cleaning.  This is because the moisture reactivates the crystals under the carpet. Please allow 48 hours after cleaning for odour neutralisation. Contact us after this time, if the odour is still present.
  • The process outlined above is the first step. In many cases, it will be enough to remove pet stains and odour.  However if the staining is from large animals or several pets, we may need to follow up with more drastic measures.  This usually involves pulling up the carpet, removing the underlay and cleaning the sub floor and carpet backing, installing new underlay, relaying the carpet and steam cleaning.  There are additional costs involved for this process.
  • Carpet cleaning cannot remove bleaching. If pet urine has caused bleaching (colour loss) from your carpet, you will need to replace the carpet or have it re dyed.
  • Not all pet stains can be removed by one method, it really depends on many factors.  Some of these are; the type of carpet, how long it has been there, they type of stain, the size of the animal, previous treatments, etc.

Contact us on 0403 254 080 for all pet stain related inquiries and bookings.


Upholstery steam cleaning Melbourne
Upholstery Steam Cleaning Melbourne

Top Tips for Upholstery Steam Cleaning Melbourne

If you are looking for tips on upholstery steam cleaning Melbourne, then this article is for you! If like me, you have saved your hard earned cash and invested in a beautiful lounge suite, then you will want to make sure you keep it looking its best for many years to come. Just think about it – where do you spend most of your waking hours at home? Usually on the couch, right? Your couch is one of the hardest working pieces of furniture in your home, so you need to look after it! It doesn’t matter if your furniture is fabric or leather, both need regular care and attention and the occasional help from a professional.

Our Top Tips for Upholstery Steam Cleaning Melbourne

Upholstery Steam Cleaning Melbourne Tip 1: Vacuum RegularlyUpholstery Steam Cleaning Melbourne vacuum regularly

When upholstery steam cleaning or just maintaining your couch, always start with a vacuum! Your couch can collect a lot of dust and dirt, which sits on top of the fibres making them look dull.  Dust and dirt particles can cause premature wear and tear of the fibre so try to vacuum regularly, especially if you have pets!  Pet hair can be difficult to remove by vacuuming alone, so you might want to invest in a pet hair removal glove or one of the many other rollers or gadgets sold in pet stores, for this purpose.

If you have kids, you also might need to vacuum more regularly, because if they are anything like mine, they will drop crumbs and food all over the couch and into every nook and cranny!  Leather couches also need the occasional vacuum, especially under the cushions and in the crevices.

A damp soft microfibre cloth is also handy for removing dust from leather furniture.  If you plan to clean your couch, then a pre vacuum is a vital first step.  Once you make the couch wet, the dirt and dust will add to the task if not removed beforehand.

Upholstery Steam Cleaning Melbourne Tip 2: Blot spills immediately! upholstery steam cleaning Melbourne

There you are enjoying a quite glass of wine after a long day and next thing you  know, the dog jumps up next to you and BAM!  There goes your nice glass of red, all over the couch! It is crucial to attend to the spill as soon as possible to prevent it soaking into the padding and permanently staining the fabric.

Blot the stain NEVER rub or scrub!  Rubbing the fabric with a cloth or scrubbing it with a brush can cause even more damage to the fibre.  Grab a soft dry cloth and gently blot at the stain until you have removed as much liquids as possible.

If you have your upholstery treated with a fabric protector, then the liquid from spills will “pool” on top of the fabric, giving you time to grab a cloth and gently blot up the liquid without leaving any permanent staining.  Fabric protection will buy you time but will not stop staining altogether, unless you act quickly.

Upholstery Steam Cleaning Melbourne: Tip 3: Check the labels Couch cleaning Melbourne label

Furniture manufacturers use different codes on the care labels of soft furnishings.  These codes indicate the best method of cleaning for the type of fabric or leather used. Always check the care label on your couch before applying any type of cleaning solution or liquid.  In Australia, there is a mandatory standard for the labeling of all clothing and textiles.  Information on the label must be in English and must provide information on how to care and clean the fabric as well as how to avoid damage.  This standard also applies to leather and suede. The codes most commonly used for furniture are;

  • “W” – item can be washed using water and water based detergents, however do not over wet the fabric. Can use professional upholstery steam cleaning Melbourne service to clean.
  • “S” – Dry solvent cleaning only – DO NOT  use water or water based detergents and do not use upholstery steam cleaning.
  • “WS” You can use either water based detergents or solvents to clean this fabric. Professional upholstery steam or dry cleaning can be used.
  • “X” – Professional cleaning or vacuuming only – do not use water or solvents as they may cause damage or discolouration.

Should your furniture no longer have care labels attached, then always proceed with caution.  If you are going to attempt spot cleaning the couch yourself, then I recommend trying the product on an inconspicuous part of the couch first to check for colour fastness, etc.  As always, if in any doubt, call a professional upholstery cleaner for advice.

Upholstery Steam Cleaning Melbourne Tip 4: Use appropriate cleaning method for the type fabric and stain

There is never a “one size fits all” cleaning agent when it comes to general cleaning or stain removal, of your soft furnishings.  You need to determine if the stain is food, drink, protein, grease, ink, or something else.  The type of cleaning agent you use will very much depend on the type of stain.  Our tips for carpet stain removal will explain more about treating different types of stains on fabric. These tips are only for furniture with W or WS labels, always seek professional advice for S and X labeled furniture.

Sometimes spot cleaning can leave water marks and in this case you will need to clean the whole couch to remove them.  I would recommend calling in a professional upholstery steam cleaner to fix water marks. You also need to be mindful of natural fibres such as wool and cotton, which need specialty cleaning agents designed specifically for natural fibres.

If your couch is leather or suede then you will need to use specialty leather cleaning and condition products to prevent damage to the leather finish.

Upholstery Steam Cleaning Melbourne Tip 5: Call in the pros at least once a year Professional Upholstery steam cleaning Melbourne

Vacuuming and spot cleaning are good for general maintenance of your furniture, however a professional clean at least once or twice a year will help stop wear and tear as well as keeping your couch clean and hygienic.  For leather couches this is especially important to stop fading and cracking of the leather.

You can hire a DIY carpet cleaning machine and clean your furniture yourself, however you do need to be careful not to over wet the couch and especially the padding.  Sometimes these machines are not powerful enough to remove a lot of the water used for cleaning.  This can result in water damaged furniture and even mould. For just a few dollars more than the cost of the machine hire and detergent, you can save yourself time and energy by using a professional upholstery steam cleaning Melbourne service.

What are your Upholstery cleaning tips?

If you have discovered any great home made cleaning solutions or come across any nifty gadgets for upholstery care, then I would love to hear about them.  Please leave a comment below!

Please contact us  for all inquiries or to book in your next couch clean!


Dry Carpet cleaning tips for spring
Carpet Cleaning Tips for Spring

Spring Carpet Cleaning Tips

Carpet cleaning tips for spring, even though, I can barely feel my fingers as they hit the keyboard (someone turn up the heating!).  I do believe that spring has arrived in Melbourne! Looking out the window at this cold, grey, rainy Melbourne day you would swear it is still winter, but apparently not.  Very soon (I hope) the sun will start shining again and the chill in the air will be replaced with a gentle warmth that thaws the bones and lifts the spirits.  To me, spring means flowers, sunshine, swooping magpies and most importantly, spring cleaning! This guide will provide you with a checklist for spring cleaning your carpet and maintaining your beautiful floor coverings right through spring and summer.

Carpet cleaning Tips for spring:

Vacuum Cleaning spring vacuum carpet cleaning tips

Regular vacuum cleaning is my number one carpet cleaning tip for keeping your carpet looking its best and maintaining carpet over time.  It is not just good for removing the dirt and dust you can see, but more importantly the dirt and debris you cannot see.  Dirt which is left to become embedded in the carpet pile, can cause damage by scratching the carpet fibres.  This makes them appear dull and discoloured.  This is why high traffic areas often look different to other areas of the carpet not walked on as often.  By regular vacuum cleaning, I mean at least once or twice a week, depending on the amount of foot traffic.  Kids and pets shed an awful lot of hair, dirt and dust as they run, play, sleep, eat, roll, crawl on the carpet, so if you have either or both, then you may need to vacuum more often than a single person or a couple.

Choosing a vacuum Cleaner

Cylinder or Upright?

My spring cleaning tips start with choosing a good vacuum cleaner.  It is very important to choose wisely when buying a new vacuum cleaner.   Vacuum cleaners are usually either cylinder or upright.  Cylinder vacuum cleaners are easy to maneuver and good to use on stairs, upholstery and curtains.  Whereas upright vacuums are better suited to larger carpeted areas.  Wattage is important for cylinder vacuums as the dirt has further to travel through the vacuum hose.

Bagged or Bagless?

Then there is the choice of bagged or bagless vacuum cleaners.  Bagless vacuum cleaners are usually slightly more expensive.  However you do save money on the long run as you do not have to buy replacement bags.   Bagged vacuums trap the dust inside a bag and are less messy to empty.  Whichever type you choose, make sure you buy one with dust storage capacity to suit the size of your home.  You do not want to stop and empty the canister or change the bag half way through the job.  Having said that, it is important that you do empty the canister or bag before  it is completely full.  If you do not, then you may lose suction.


The filtration system on your vacuum cleaner, is vital for home health and hygiene.  There is no point vacuuming and just redistributing the fine dust particles all over the house.  Make sure your vacuum has a good filtration system to trap all the dust particles.  A HEPA  (high-efficiency particulate air) filtration system is important if you or your family members have allergies to dust or asthma. To be a true HEPA filter, it must be certified to remove 99.97% of particles.  There are also HEPA type filters which remove 80-90% of particles.  Vacuum cleaners with these HEPA type filters are usually less expensive and good for those who do not suffer from asthma and allergies.

How to use your vacuum cleaner correctlyMelbourne carpet cleaning tips

When you have chosen the right vacuum cleaner for your carpet and budget, make sure you use it correctly.  Take your time to move the vacuum over the carpet slowly, allowing time for the vacuum to agitate and extract the dirt.   You should make several forwards and backwards passes, slowly over the same spot before moving on to the next section of carpet.  To maximise dirt extraction, you should vacuum in all directions.  For example, once you finish vacuuming in a North-South direction you should then go back and vacuum East-West.  Remember – don’t rush, take your time.

Attachments and Maintenance

A final tip is to use the crevice tools and other attachments, that come with your vacuum cleaner.  Cleaning along the skirting boards and other hard to reach places will help prevent the build up of dust.  Dust build up in these areas can cause black lines called filtration soiling. Filtration soiling is very difficult to remove so prevention is better than cure! Vacuum cleaners do need regular maintenance, especially filter replacements.  Check with your warranty details for information on how often your vacuum cleaner should be serviced.  Vacuum cleaning is the first step in carpet cleaning tips guide, next is stain removal.

Stain Removalcarpet cleaning tips Melbourne

Stain removal is another of my carpet cleaning tips for spring cleaning.  It is important to try and tackle any stains when they first happen.   Firstly, there are 3 golden rules;

  1. Do not leave stains on the carpet for extended periods, as they may cause further damage and even become permanent.  Mud is an exception however, as it is best left to dry then scraped off with a firm brush.
  2. Do not use over the counter stain removers from the supermarket.  Many of these products contain strong chemicals and bleach which can further damage your carpet.
  3. Do not “Google” DIY stain removal solutions

Most food based stains are acidic and therefore can be removed using another acidic solution such as white vinegar.  White vinegar is good because it does not add colour to the stain and it is odourless once it dries.  Always dilute the vinegar with water and mist over the stain rather than saturating the carpet.  A few drops of dish washing liquid mixed in with the vinegar and water can also be helpful for these types of stains.  Always work your way from the outside of the stain, in towards the center. Dab gently with a clean dry cloth (preferably white so there is no colour transfer), never rub the carpet.  Use as little moisture as possible and dry the area as quickly as you can with a cloth, so that you do not cause water damage as well!  Please note: wool is a natural fibre and requires special care and attention, so please seek professional advice before attempting any stain removal on woolen carpet.

Stains such as blood, red wine, rust, ink, paint and oil usually need professional carpet cleaning and specialty stain removal treatments.  I would not recommend attempting to remove these types of stains without seeking professional advice.  Which brings me to the third of my carpet cleaning tips.

Professional Carpet CleaningProfessional carpet cleaning tips

We recommend cleaning carpet in residential homes, at least 1-2 times per year.  Although it really does depend on the number of occupants and pets.  A single person or couple may only need professional carpet cleaning once a year, however a family with several small children and pets, may need carpet cleaning every three to four months. Spring is a good time to book in a professional carpet clean.  For information on Professional Carpet Cleaning please read Professional Carpet Cleaning – what is it? or for information on how to choose a Professional carpet cleaner, please refer to my previous blog Finding the best carpet cleaner – Top 5 questions to ask

Steam Cleaning

Carpet steam cleaning (Hot Water Extraction) is probably the most effective and thorough method of carpet cleaning and the one we mostly recommend for residential carpet. This is a process where a solution is sprayed onto the carpet to loosen and trap dirt and debris, sometimes some form of agitation is used to enhance this process.  Next a hot water extraction machine (either a portable unit or truck mounted system) is used to apply  heat, water and suction to extract the dirt and solution and rinse the carpet.  Usually carpet is dry within 4-5 hours.

Dry Cleaning

There are a few different methods referred to as “dry’ Cleaning.  Bonnet dry cleaning is a low moisture method where solution is sprayed onto the carpet and then wiped off with a buffing machine with an absorbent pad attached.  This type of cleaning will dry within 2-3 hours and is good for lightly soiled carpet and as a maintenance clean between carpet steam cleans.  However, we do not recommend it as a complete replacement for steam cleaning.  Another method is dry compound cleaning. This process uses a machine to spread dry compound material over the carpet.  The compound attracts and absorbs the dirt and both are then vacuumed away leaving the carpet clean and dry.  This method is good for general carpet cleaning but will not remove some stains.  If you want to use this system, make sure the operator uses organic compounds not polymers.

Professional carpet cleaning is not a cheap option, however when you consider that carpet costs thousands of dollars to replace, it is a very worthwhile investment.  I would not recommend going cheap in this instance as it may cost your dearly in the long run! Now the carpets are clean, my next carpet cleaning tips are more about maintenance.

Deodourisecarpet cleaning tips

Nothing says spring more than the smell of flowers and nothing says clean carpet more than a beautiful fresh, clean scent. Some carpet cleaners use chemical deodourisers after they clean your carpet.  These can cause respiratory issues in some people who are sensitive to perfumes and the scent usually disappears after a couple hours.  We prefer to use natural products to deodourise your carpet after cleaning.  To replicate this scent you can make your own carpet deodouriser.  Mix 1 cup of sifted bi carb soda (baking soda) with 20-30 drops of your favourite essential oil.  Place in a container with a tight fitting lid and shake well for a minute or so to combine.  Then all you need to do is sprinkle the Bi carb lightly over your carpet using a container with a lid that has medium sized holes (e.g. a spice bottle or chocolate shaker).  Wait 20-30 minutes before vacuuming up the bi carb soda and enjoy the beautiful natural fragrance! Bi carb soda is good because it will also help absorb any unpleasant odours.

Carpet Indentationscarpet cleaning tips for indentations

No doubt spring will bring on a sense of new beginnings and possibilities, which may lead to wanting a whole new look for your rooms.  Moving furniture around into different positions is a very easy way to change the look and feel of a room.  However sometimes indentations occur where heavy furniture has been in place for a long time on the carpet.  To restore the carpet to its usually fluffy state and get rid of these indentations is not always easy.  One of the best carpet cleaning tips I have picked up over the years, is to fill the indentation with ice blocks and leave them to slowly melt over several hours.  Then blot up the excess moisture and gently fluff up the carpet pile with your fingers or a spoon. The moisture will cause the carpet fibres to swell making them easier to fluff up back to their natural state. Another trick is to place a damp cloth over the indentation and then use an iron on a gentle heat setting on top of the cloth, to steam the area.  Remove the iron and cloth then fluff up and loosen the fibres with your fingers.


All of the above carpet cleaning tips lose their effectiveness, if you do not also find ways to prevent re-soiling. Barriers such as mats and rugs are important for minimising the amount of dirt brought into the house.  Spring is a good time to spruce up the front door mat.  Wash it or brush it to remove any mud or dirt build up from the wetter weather.  This one tip will make your front step look so much more welcoming.  Keeping your front path well swept and clear of leaves and dirt will also help nature from finding its way into your home of ruining all your hard work!

Carpet cleaning Tips for MaintenanceWhat are your best spring carpet cleaning tips? Please feel free to leave your ideas in the comments section below.
Carpet cleaning service may not be necessary with new technology
Carpet Cleaning Service to become obsolete in near future?

You may never have to use a carpet cleaning service again!

Self Cleaning Carpet: Is it a possibility or just science fiction?

Have you ever wished there was an easier way to clean your carpet?  Not just the endless vacuuming, but also the hassle of  having to find a good carpet cleaning service for your annual spring clean? Who do you hire, who do your trust, how much do you pay, will they do a good job…?  Just imagine yourself living in a home with self cleaning carpet!  Just imagine a quick once over with a light bulb and away you go – no more stains, no more wet carpet, no more stress!  What? A light bulb? Yes, that’s right, this might be the way of the future and it might not be as far fetched as it sounds.  Keep reading to find out how a light bulb and nanotechnology might one day revolutionise carpet cleaning service.

self cleaning carpet cleaning serviceThe Research

Researchers at Melbourne’s RMIT University are currently developing a technology which might well do away with the household washing machine.  They are working on creating fabric for clothing, which is self cleaning.  The researchers have found that by growing nanostructures on fabric, they can create textiles that self clean.  The nanostructures, when exposed to light, release a burst of energy which then destroys organic matter such as stains.  The idea is, that if you spill something on your clothing, you can just hang it out in the sunshine or under a light to remove the stain.  Dr Rajesh Ramanathan, is one of the lead researchers in the Nanotechnology Research Facility at RMIT.  His team has found the copper and silver based nanostructures are the best at absorbing light.  When they absorb light, energy is created and this in turn degrades organic matter such as stains.

So far the testing has only been on small amounts of fabric and certain organic stains.  Currently the team is working on testing theCarpet Cleaning Service technology on more consumer related stains such as red wine and food to work out what quantities of nanostructures are required.  According to Dr Ramanathan,

“We have some understanding, but we will need more understanding of the system [and] how it works, and once we have that understanding hopefully in the near future we should be able to have self-cleaning textiles, so we can throw the washing machine of the house,”

In the future this type of technology could also be used to destroy super bugs which are currently resistant to most known anti bacterial treatments.  They have begun testing on super bugs and so far the results have been promising.

The future carpet cleaning service?

To date, the research has focused purely on stain resistant clothing textiles, however why stop there?  One day, nano structures could be grown onto carpet fibres and carpets could become self cleaning.  All you would need then, is a light emitting machine to go over the carpet and BAM! No more stains!  How revolutionary would that be?  This is definitely some research to watch, and who knows, what other uses it might have!

In the meantime, you will still need to vacuum your carpet regularly and have them professionally cleaned at least once a year, so contact us for a quote (before we become extinct!)

Blood Stains Removal Melbourne
How to get blood stains out of carpet

Lately, I have been called out to quite a few jobs where I have been asked how to get blood stains out of carpet. Now don’t get me wrong, they were not gruesome murder scenes or anything like what you see on TV these days. They were just your everyday, run of the mill nose bleed type situations and one was an unexpected home birth!! If you have pets or children, you will be very familiar with the types of accidents that result in blood staining your carpet. There is however no need to panic, blood is tricky, but can be removed provided you follow the right steps.

How to get blood stain outIt can be difficult to get blood stains out of carpet

This is because, hemoglobin binds to the carpet fibres once it comes into contact with oxygen. The sooner you can attend to the stain, the better, as wet blood can be removed much more easily than blood that has been allowed to dry and bind firmly to the carpet fibres.  I always recommend using a professional carpet cleaner to remove dried blood stains as the protein and enzyme spotters required to shift dried blood from carpet, can be hazardous if you are nor familiar with the correct safety procedures.  Some, like ammonia can cause respiratory issues and should be used with extreme caution and in a well ventilated space, followed by thorough rinsing.  Then there is also the possible bacteria and pathogens which needs to be considered and any anti microbial treatments used to sanitise your carpet, must be colour safe.  Some contain bleach which will remove the colour from your carpet fibre and may cause more damage. Always wear disposable gloves when trying to get blood stains out of carpet.

The following is the first step I recommend to get blood stains out of carpet; Blood stain on carpet

  1. Cold Water:The first step is to dilute the blood as much as possible and the best way to do this is by filling a spray bottle with cold water and misting the water over the stain. It is very important to use cold water as hot/warm water can set the stain permanently into the carpet fibres.
  2. Blot Gently:Take a clean dry cloth or towel and gently blot the stain.  Do not rub or you may damage the carpet fibre and actually push the blood further down into the fibres and carpet backing.  As the blood transfers onto the cloth fold it over so a fresh, clean piece of the cloth is in contact with the stain. Repeat, alternating the water spray and dabbing for as long as there is colour transfer onto the cloth.
  3. Dry: The stain should now be much lighter in colour, if not completely removed. If you managed to get the blood stains out of carpet, dry the area as much as you can by using clean dry towels or even a wet dry vacuum if you have one.  A small fan placed next to the stain will also help dry the area or you can place a dry towel over the spot and put something heavy like a glass or book on top and leave it overnight to help the towel absorb the water. Once the area is dry, vacuum the carpet to restore the natural look of the carpet nap.

What to try next….

Sometimes blood stains need a bit more of a push before they give up their hold on your carpet fibres.  If you find you are left with a light stain after diluting the blood with the cold water method above, you can try something a bit stronger, depending on the type of carpet you have. Or you can call in a professional like Black Gold Carpet Cleaning, we have all the right chemicals, equipment and training to make sure you get the best result possible without any mess or fuss and we can usually get blood stains out of carpet without too much trouble.



 Additional treatments to remove blood from synthetic and woolen carpets


Synthetic carpets

can be spot treated with ammonia, which is a very good staihow to get blood stain out of carpetn remover and a good choice when you want to get blood out of carpet.  As previously mentioned ammonia produces strong fumes which can cause breathing difficulties, so always use caution, read the label, use in a well ventilated space and rinse thoroughly.  Ammonia should also be avoided if you have pets (especially cats) as the smell of ammonia can cause them to urinate on the carpet.  Mix a table spoon of ammonia with a cup of cold water in spray bottle and mist over the stain, then gently dab with a clean dry cloth.  repeat until stain has been removed.  Then rinse the area thoroughly with cold water and dry with a clean dry cloth.  You can put a dry towel over the wet area and place something heavy like a glass or book on top to help the towel absorb the moisture, and leave for several hours or over night.


Woolen Carpetsblood stains on carpet

can be damaged by ammonia so we do not recommend you use any spotters containing ammonia on woolen carpet.  Instead you can try, mixing 1 teaspoon of clear dish washing liquid with 2 cups of cold water in spray bottle and misting over the stain.  Then either dab with a clean dry towel or gently agitate with an old toothbrush (do not rub or apply too much pressure or you may damage the carpet fibres and/or push the blood down further into the carpet backing & underlay).  Rinse off thoroughly with a damp clean cloth and repeat if necessary.  Dry with a clean dry towel. A fan placed next to the area will also help speed up the drying process.

If you cannot get blood stains out of carpet, using these methods or you would prefer to leave it to the experts, then please contact us at Black Gold Carpet Cleaning and we will be happy to help.
coffee stain Melbourne
Oh No I have a coffee stain on the carpet!

Coffee stain on the carpet? Don’t panic, Black Gold Carpet Cleaning can help.

Did you know, Melbourne has recently been voted as having the world’s best coffee ahead of places like Rome, Vienna and Sydney, by more than 1,000 travelers who use the travel website,  I completely agree with this survey and I always start my day with a freshly brewed coffee. I have had my fair share of spills, and I am all too familiar with the horror of a dark brown coffee stain on the carpet.  What happens after you spill the coffee will make all the difference between successful stain removal or permanent stain.

Why does coffee stain fibre? coffee stain on the carpet removal

Coffee stains on the carpet are caused by the water-soluble substances (tannins) and  other acids present in coffee.  The permanence of coffee stains depends on the type of fibre it comes into contact with.  Polyester is more stain resistant to coffee stains than natural fibres like cotton or wool, which in turn are more stain resistant than nylon.

What removes coffee stains?coffee stain on carpet

Coffee is an acid (Low PH), therefore the best process to remove a coffee stain on the carpet, is to dissolve the coffee’s acidic component with another acid, such as vinegar*.  Applications of diluted vinegar should be alternated with a diluted mixture of clear dish washing detergent and water (about one tablespoon per litre).  The vinegar dissolves the acidic stain and the dish washing detergent and water carry the particles away from the fibre.

*Vinegar can cause discolouration too, so you should always use white vinegar and it should be diluted with water (about 1/3 cup to a litre of water) and tested on an inconspicuous area of carpet first.

coffee stain on carpetWhat about the milk component?

If you spill a latte rather than a long black, then cleaning the process can be a little different. Milk is a protein and, therefore changes the chemical composition of the stain.  This means, you may need to use something alkaline (High PH) like ammonia** to neutralise the Ph level before applying an acidic solution to remove the coffee stain on the carpet.

**Ammonia has a very strong odour and can cause health issues if not used correctly and completely removed in the rinsing process. Ammonia should never be mixed with chlorine bleach as the fumes can be toxic. Cats in particular are attracted to the smell of ammonia and it may cause your cat to urinate on the carpet if you do not rinse thoroughly. Always test ammonia on an inconspicuous area of carpet first.

Coffee Stain removal check list:

  • Blot up as much of the liquid as possible with paper towel or clean white cloth
  • Spray a mist of solution made from 1 part vinegar to 3 parts water on stain
  • Gently blot stain with paper towel or clean, dry, white cloth
  • Spray a mist of solution made from clear dish washing liquid (I tablespoon) and water (2 cups)
  • Gently blot stain with paper towel or clean, dry, white cloth
  • Alternate between vinegar and dish washing liquid solutions until stain has been removed.
  • Finish by lightly rinsing carpet with water to remove vinegar and dish washing liquid residue and blotting dry.
  • Never rub carpet, always blot from the out side of the stain moving inwards
  • To neutralise milk component of the stain, mix 1 tablespoon ammonia with 2 cups warm water and mist onto carpet, blot and repeat as necessary.
  • Rinse ammonia from carpet thoroughly with water and blot dry, then proceed with vinegar & dish washing procedure as above.

Why doesn’t this work on my carpet? coffee stain on the carpet

This coffee stain removal guide may not work for all stains or on all carpet fibres.  Swift action is essential for successful stain removal and some types of carpet fibres are more stain resistant than others.  If the coffee stain on the carpet dries out, it becomes more difficult to remove and natural fibres are less stain resistant than some synthetics. The other ingredient missing from this stain removal recipe is heat.  Professional carpet cleaners have the appropriate equipment and knowledge to use the correct amount of heat and water pressure to optimise stain removal. So if you have tried this method and the stain has not been removed, then I highly recommend contacting Black Gold Carpet Cleaning and booking our specialist stain removal consultation and treatment.

I don’t have time for this or I am scared I will make it worse!

Then contact us at Black Gold Carpet Cleaning and we will take care of it for you.  No stress and with a satisfaction guarantee – why wouldn’t you call?