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All posts in “carpet stain removal melbourne”

steam cleaning Melbourne mistakes

Steam Cleaning Melbourne: Top Stain Removal Mistakes

Steam Cleaning Melbourne Stain removal Tips

We have all experienced the frustration of spilling something like red wine or soft drink on the carpet. This especially applies if you have kids or pets or both! First comes the disbelief and then comes the panic!  When that panic sets in, try taking deep breaths and may be even walk away for a few minutes to restore calm to the situation.  What you do or don’t do during those first panicked minutes, can save your carpet or destroy it!  Most people in this situation either go straight to Google and see what the Internet “experts” have to say about removing stains or they rummage through their kitchen/laundry cupboard and grab anything that vaguely resembles a cleaning product.  In these emergency situations who has time to read instruction labels or warnings about spot testing first? Right? With great haste you spray, pour, scrub, sprinkle, vacuum and pray until you have enough chemical concoctions on the carpet, to write a science paper! But has it fixed the problem or just made a bad situation a whole lot worse?

In this article I will explain why some stain removal, home remedies are best used with caution.  Also, why sometimes it is best to call in a professional carpet steam cleaning Melbourne service rather than tackle the stain yourself.

Black Gold Steam Cleaning Melbourne

Vinegar

When it comes to most food and drink stains, vinegar is king! Vinegar is an acid and most food and beverages contain acid as well.  This is why vinegar works so well on these types of stains. Acids break down other acids.  However not all vinegars are equal! Only white vinegar is suitable for using as a stain remover.  Other vinegars such as balsamic, red wine or apple cider vinegar can leave stains of their own on carpet. Ironically you can use white vinegar to remove these other vinegar stains!

Adding a few drops of dish washing liquid to a spray bottle with vinegar diluted by water, adds extra oomph to the cleaning power of vinegar.

There are 3 important steps to remember when using vinegar as a stain remover on your carpet.

  1. Dilute the vinegar with water and mist it over the stain rather than pouring it on.
  2. Always do a spot test somewhere inconspicuous before spraying it all over your carpet.
  3. Be sure to rinse the vinegar thoroughly from your carpet with water

Vinegar can cause discolouration on some types of carpet fibres, especially if it is used in large quantities and left on the carpet for long periods of time.  These photos below show what happens to carpet when vinegar is used excessively and then not rinsed properly. Luckily this customer called us at Black Gold Carpet steam cleaning Melbourne for help fixing this mess.

Remove stain steam cleaning Melbourne

Bi Carb Soda (Baking Soda)

If Vinegar is king, then bi carb soda is queen!  This white powder can be sprinkled over wet stains to absorb liquid and odour.  If you sprinkle it over a stain moistened with vinegar then you will really see cleaning power in action!  This combination causes a chemical reaction which releases carbon dioxide.  Leave the stain until the mixture stops bubbling and allow it to draw the stain out of the carpet.  Then wipe or vacuum it away. The order you use here is very important.  Always vinegar first then bi carb soda.  If you do it the other way around you could end up with a huge volcanic like mess!

The main problem with using bicarb or baking soda, is the mess it leaves behind.  If you use too much and leave it for too long the paste becomes a hard chalk like substance stuck firmly to your carpet fibre.  It can be very difficult to remove! Vacuuming alternated with a light, gentle brushing of the carpet, helps.  Rinsing with warm water, then drying the area thoroughly, should remove the remaining residue.  However if you find there is still bi carb soda visible, then you may need to call in Black Gold Steam cleaning Melbourne for help and advice.

bi carb stains remove by steam cleaning Melbourne

Oxi Sprays

You can purchase over the counter carpet stain removers from most supermarkets.  I would always err on the side of caution when using a product like this.  Read the instruction label and always, always, test it on an inconspicuous spot first! The main ingredient in these sprays is hydrogen peroxide. There are different strengths of hydrogen peroxide and it is recommended that not more than a 3% solution is used on carpet, unless you are a professional carpet cleaner.  Stronger solutions, higher than 3%, may result in colour loss or bleaching of carpet fibres.  Professional carpet cleaners are trained to be able to identify different carpet fibres and know what is safe to use.  They also have high powered equipment capable of rinsing all of the hydrogen peroxide away.

The biggest problem aside from the bleaching, is removing all of the residue.  Often these spray on cleaners are difficult to remove without professional equipment and therefore the residue attracts dirt.  The other chemicals mixed in with the hydrogen peroxide are usually preservatives and stabilisers as well as a lot of water.   It would be much cheaper (and safer) to just buy some 3% hydrogen peroxide and dilute it your self in a spray bottle with some warm water ( 1:2).  You could also add a few drops of dish washing liquid to help with the cleaning process.  Make sure you do not rub the fibre and always rinse and dry the spot.

To avoid any potential problems and save yourself a whole lot of effort and stress, I would recommend you call a professional like Black Gold carpet steam cleaning Melbourne to remove the stain or at least offer the right advice.

steam cleaning Melbourne bleached carpet

A final word of advice

I am all for natural cleaning remedies and products.  In fact most of our cleaning products are natural citrus based detergents and spotters.  We also use essential oils for their natural antibacterial properties.  However just because it is “natural” doesn’t mean it is always safe to use on every stain and every carpet type. There is actually quite a lot of science involved in carpet cleaning and it takes training and experience to understand what works best in each unique situation.  There is not “a one size fits all” when it comes to carpet steam cleaning and stain removalAlways seek professional advice before reaching into the cupboard.

Or Phone us on 0403 254 080

Good carpet cleaning maintence starts with a front door mat

Carpet Cleaning Maintenance

Prevention is better than Cure!

Carpet cleaning maintenance is something many people neglect. You have just had your carpets professionally cleaned, what now?  How do you keep them looking this good for as long as possible? Probably the least talked about step when it comes to carpet care and cleaning, is soil management.  However, this step is arguably, the most important step of all!  Carpet cleaning removes dirt and stains.  You can apply protective products to slow down re soiling.  The best way to maintain your carpet fibre, however, is to prevent the amount of soil coming into your home or office in the first place.  There are many measures you can take to stop oily and abrasive soils from coming into your home or business.  Below I have listed a few easy steps you can take to protect your carpet.

Carpet cleaning Maintenance1. Soil Prevention

Regularly sweep paths, parking areas and walkways to keep them free from soils and debris.  Additionally, regular pressure washing of these areas, will prevent a build up of of dirt and oils.  This type of prevention is a very important first step in carpet cleaning maintenance.

 

 

dry soil removal for carpet cleaning Maintenance2. Soil Barriers

An easy and cost effective way to make sure that dirt and oils do not enter your home of office, is to use soil barriers. Mats make good barriers and should be placed at at entrance points.  For high foot traffic areas and in businesses, it is a good idea to use both exterior and interior mats at all entrances and exits.  Exterior mats should have a thick, rough texture so that dirt and mud can be scraped off the soles of shoes.  Once deposited on the mat, the soil should fall away, not sit on the surface, or it will re soil the next person’s shoes. Interior mats should be softer and more like carpet.  These mats wipe and dry the soles of the shoes, and are especially important during the wetter months of the year. Inside the home or office, high traffic areas and wet areas, will also benefit from floor mats to stop the spread of dirt and oils.  Mats used as soil barriers require much more frequent cleaning than standard carpet.

3. Vacuumingprofessional carpet cleaning dry soil vacuum

I cannot stress strongly enough, how important regular vacuuming is for carpet cleaning maintenance! A vacuum with a good HEPA filter and strong suction will remove most dry dirt and particles.  The aim of vacuuming is to remove both visible and invisible dirt particles, with out damaging the fibre or redistributing the particles into the air. Unvacuumed carpet may look clean.  However dirt and dust particles left on the carpet can cause damage by scratching the surface fibres.  This makes the carpets appear dull.  The frequency of vacuuming depends on the amount of foot traffic.  For most households I would recommend at least once or twice a week. A machine such as a pile lifter will lift crushed fibres in high traffic areas and aid the removal of ingrained dirt.

4. Maintenance ProgramsCarpet Cleaning Maintenance

A planned maintenance program is something many commercial properties employ, but is also something residential property owners should consider.  A maintenance plan should take into consideration, the number of occupants, their budget, types of floor coverings, and the types of soils.  A planned carpet cleaning maintenance program will allow time frames to be set for cleaning.  These time frames depend on the properties usage and needs.  A maintenance program will help ensure carpets are maintained year round and prevent premature wear or aging of floor coverings. It is an investment in the longevity of your carpet.  A carpet maintenance professional will ensure the above three steps are taken care of on a regular basis.  They will also include carpet cleaning at least once a year and spot cleaning as often as needed.

Contact us for Carpet Cleaning Maintenance

If you would like to discus soil management or arrange a carpet clean maintenance program, please contact us at Black Gold Carpet Cleaning.  We are always available to help answer your questions or arrange a booking.  When was the last time you had your carpets professionally cleaned?

carpet stain removal Melbourne

Carpet Cleaner Top 5 Don’ts

As a carpet cleaner I have seen it all, the good, the bad and the ugly….

Over the years as a carpet cleaner,  I have seen some pretty funny things put on carpet to try and remove stains. Some work and some are just plain, ridiculous and cause more damage than the original stain! There is plenty of information out there about what you should put on stains of all kinds.  Some of it is good advice backed up by sound scientific principals and chemistry. Some, however, is complete fiction and could quite possibly have a horror story ending rather than the “happily ever after” most people are looking for! Here are the top five home remedies to be avoided if you want a happy ending to your red wine nightmare.

1. SaltCarpet Cleaner salt on red wine

Why is it that whenever someone spills red wine, the first thing they do is reach for salt? This remedy has been passed down through the ages and probably had more to do with convenience than science.  In the past (and present), both wine and salt were consumed with most meals.  So salt was often  the closest thing available to throw over a spill.  The aim being to absorb as much of the liquid as possible.  It sounds logical, until you consider the fact that salt is the ingredient we throw into dye baths to help bond dye to fabric fibres! By piling up a heap of salt on a wine stain, all you are doing is aiding the natural dyes in the wine to penetrate the carpet fibres.  Thereby creating a permanent reminder of your clumsiness!  The best first action for red wine is to absorb as much of the liquid as you can.  The best way to do this is by using clean white towels or paper towels NOT salt!  Do not panic – remember you can always call a professional carpet cleaner for advice.

2. White wineCarpet cleaner - white wine on red wine

We have all heard the one about pouring white wine over a red wine spill. I believe this also comes from the fact that where there is red wine, there is usually white wine.  So if you spill the red, then try to dilute it with whatever is closest and not as colourful – white wine!  There is some science behind this method.  Both red and white wines are acidic and acids can be used to dissolve acids. However there are lots of other ingredients in white wine as well. So white wine is probably not the best first choice when it comes to stain removal.  White wine probably will not cause any further staining, however it will be a very smelly mess and not nearly as effective as some other acids which are odourless when they evaporate, e.g. white vinegar.

The second step when dealing with red wine stains is to dilute the remaining liquid as much as possible without causing any further damage.  I would suggest adding a little cold water (preferably misted on using a spray bottle) and dabbing with a clean dry white cloth.  Repeat as often as necessary until there is no more colour transfer from the stain onto the cloth.  You could also try adding 1 part white vinegar to 3 parts cold water to the spray bottle.  If in doubt call a professional carpet cleaner for advice!

3. Baking Soda (Bi Carb Soda)Carpet cleaner - baking soda on red wine

While baking soda is something that can be helpful in removing some stains, it can also leave behind a white powdery residue.  This residue is very difficult to remove.  I have read many blogs and articles that recommend using a a baking soda paste on food stains and pet stains.  However not many mention that you also need to use an acid with the baking soda to create the right chemical reaction to remove the stains.  When you combine an acid such as wine or vinegar and baking soda, you get a chemical reaction which creates carbon dioxide gas.  It is this reaction that helps remove stains, the combination of a base and an acid dissolved in water.  This process does work, however you have to let the paste react and then dry on the carpet.  The dried paste attaches to the carpet fibres and can be very difficult to remove.  Vacuuming is often not enough.  You have to gently scrap the dried paste off the carpet with a blunt knife, without damaging the fibers. Is all the mess worth it when there are other carpet cleaner methods available that do not leave a residue?

4. Corn Flour (starch)Carpet cleaner - corn flour on stain

This is one of the more “out there” methods I have witnessed!  Why anyone would apply corn flour to a wet carpet stain, I will never know.  As with the baking soda, corn flour can be very messy and difficult to remove from carpet.  Corn flour is very absorbent when it comes to greasy stains on leather furniture.  This is because it is very fine and can get into tiny cracks and crevices that other products cannot.  By all means use corn flour to remove grease, but don’t mix it up into a paste and lather it on your carpet.  It is just too difficult to remove and there are many other remedies out there that do not require so much work!  Because I am a qualified carpet cleaner, I had no trouble removing the ink stain for this customer, however the corn flour took a lot more effort!

5. Vanish and other supermarket “carpet stain removers”Carpet Cleaner - vanish on red wine

I cannot say it strongly enough – never use these products on your carpet to remove stains, until you consult a professional carpet cleaner for advice. These products often contain bleach which can remove the stains.  However, unfortunately, they also often remove the colour from your carpet fibres. So you’re left with light coloured patches all over your carpet. Professional carpet cleaners also used bleach, in some situations.  However we know what strength bleach to use and how to rinse it from your carpet.  The longer the Vanish type products stay on your carpet, the more damage they can do.  There is no easy way to rinse them out of your carpet completely, without the right carpet cleaner equipment.

A final word of advice from your local carpet cleaner

Never panic! Always follow these 3 steps when dealing with most food and drink spills;

  1. BLOT – remove as much liquid/solid as you can by blotting or scraping the spill immediately
  2. DILUTE – Using a spray bottle filled with cold water, mist over the stain to dilute
  3. BLOT – remove as much of the water as you can with a clean dry towell (always dab/blot – never rub!)

If the stain remains then call a professional carpet cleaner, such as Black Gold Carpet Cleaning.  We can offer advice and quotes over the phone, any time, day or night!

Blood stain on carpet

How to get blood stains out of carpet

Lately, I have been called out to quite a few jobs where I have been asked how to get blood stains out of carpet. Now don’t get me wrong, they were not gruesome murder scenes or anything like what you see on TV these days. They were just your everyday, run of the mill nose bleed type situations and one was an unexpected home birth!! If you have pets or children, you will be very familiar with the types of accidents that result in blood staining your carpet. There is however no need to panic, blood is tricky, but can be removed provided you follow the right steps.

How to get blood stain outIt can be difficult to get blood stains out of carpet

This is because, hemoglobin binds to the carpet fibres once it comes into contact with oxygen. The sooner you can attend to the stain, the better, as wet blood can be removed much more easily than blood that has been allowed to dry and bind firmly to the carpet fibres.  I always recommend using a professional carpet cleaner to remove dried blood stains as the protein and enzyme spotters required to shift dried blood from carpet, can be hazardous if you are nor familiar with the correct safety procedures.  Some, like ammonia can cause respiratory issues and should be used with extreme caution and in a well ventilated space, followed by thorough rinsing.  Then there is also the possible bacteria and pathogens which needs to be considered and any anti microbial treatments used to sanitise your carpet, must be colour safe.  Some contain bleach which will remove the colour from your carpet fibre and may cause more damage. Always wear disposable gloves when trying to get blood stains out of carpet.

The following is the first step I recommend to get blood stains out of carpet; Blood stain on carpet

  1. Cold Water:The first step is to dilute the blood as much as possible and the best way to do this is by filling a spray bottle with cold water and misting the water over the stain. It is very important to use cold water as hot/warm water can set the stain permanently into the carpet fibres.
  2. Blot Gently:Take a clean dry cloth or towel and gently blot the stain.  Do not rub or you may damage the carpet fibre and actually push the blood further down into the fibres and carpet backing.  As the blood transfers onto the cloth fold it over so a fresh, clean piece of the cloth is in contact with the stain. Repeat, alternating the water spray and dabbing for as long as there is colour transfer onto the cloth.
  3. Dry: The stain should now be much lighter in colour, if not completely removed. If you managed to get the blood stains out of carpet, dry the area as much as you can by using clean dry towels or even a wet dry vacuum if you have one.  A small fan placed next to the stain will also help dry the area or you can place a dry towel over the spot and put something heavy like a glass or book on top and leave it overnight to help the towel absorb the water. Once the area is dry, vacuum the carpet to restore the natural look of the carpet nap.

What to try next….

Sometimes blood stains need a bit more of a push before they give up their hold on your carpet fibres.  If you find you are left with a light stain after diluting the blood with the cold water method above, you can try something a bit stronger, depending on the type of carpet you have. Or you can call in a professional like Black Gold Carpet Cleaning, we have all the right chemicals, equipment and training to make sure you get the best result possible without any mess or fuss and we can usually get blood stains out of carpet without too much trouble.

 

 

 Additional treatments to remove blood from synthetic and woolen carpets

 

Synthetic carpets

can be spot treated with ammonia, which is a very good staihow to get blood stain out of carpetn remover and a good choice when you want to get blood out of carpet.  As previously mentioned ammonia produces strong fumes which can cause breathing difficulties, so always use caution, read the label, use in a well ventilated space and rinse thoroughly.  Ammonia should also be avoided if you have pets (especially cats) as the smell of ammonia can cause them to urinate on the carpet.  Mix a table spoon of ammonia with a cup of cold water in spray bottle and mist over the stain, then gently dab with a clean dry cloth.  repeat until stain has been removed.  Then rinse the area thoroughly with cold water and dry with a clean dry cloth.  You can put a dry towel over the wet area and place something heavy like a glass or book on top to help the towel absorb the moisture, and leave for several hours or over night.

 

Woolen Carpetsblood stains on carpet

can be damaged by ammonia so we do not recommend you use any spotters containing ammonia on woolen carpet.  Instead you can try, mixing 1 teaspoon of clear dish washing liquid with 2 cups of cold water in spray bottle and misting over the stain.  Then either dab with a clean dry towel or gently agitate with an old toothbrush (do not rub or apply too much pressure or you may damage the carpet fibres and/or push the blood down further into the carpet backing & underlay).  Rinse off thoroughly with a damp clean cloth and repeat if necessary.  Dry with a clean dry towel. A fan placed next to the area will also help speed up the drying process.

If you cannot get blood stains out of carpet, using these methods or you would prefer to leave it to the experts, then please contact us at Black Gold Carpet Cleaning and we will be happy to help.
carpet cleaning review

Carpet Cleaning Review

Best Carpet Cleaning Review in Melbourne!

Carpet cleaning review MelbourneA few weeks ago I booked in a Caulfield carpet cleaning job for a lovely gentleman by the name of Rony in Caulfield North.  I was unable to attend this job personally so I sent along a new guy who has started helping me out during this busy end of year period.  All seemed fine, until we sent our our usual follow up text.  We really do try to always do our best, so we want to know if our customers are happy or otherwise and relish any opportunity to rectify mistakes.   It is also a good way to collect feedback for our Carpet Cleaning Review page on our website.  I was really upset when I read Rony’s reply,

I am extremely disappointed, it is still not clean, now I need to call another company to finish the job…

Carpet Cleaning Review Melbourne after

After repeat cleaning by me

Oh no……

I called Rony straight away to find out what had happened.  He explained that his carpet was heavily soiled and the guy who came to clean had removed some but not all of the dirt using standard carpet cleaning methods.  I quickly apologised and arranged a time a few days later to come and take a look.  I brought the original cleaner with me so I could show him a more thorough cleaning method for heavily soiled carpet.  Heavily soiled carpets require very hot water and additional dwell time for the chemicals to work their magic.  They also, often requiring agitation by a rotary machine or at least a lot of good old fashioned “elbow grease” by the carpet cleaner!

Carpet Cleaning Review dirty water

water after I re cleaned the “clean” carpet!

I love a happy ending!

By the time I had finished Rony was over the moon!  Even my guy was impressed with the end result and more than a little embarrassed by his original attempt.  He now knows what to do next time so it was a very valuable learning experience for him.  I am so grateful that Rony gave me the opportunity to re clean his carpets.  I just had to show both of them, the water from my machine: that is the water from the “cleaned” carpet, after my re clean!

In fact Rony was so happy with my service that he took to social media and he left the following carpet cleaning review,

images5 stars plus! Yasser, I just want to say thank you for cleaning my carpet today! Last week one of your employees cleaned my carpet but I wasn’t completely satisfied. After we spoke over the phone, you came personally to make sure the carpet is clean and that we are satisfied. Let me just say that your care for your customers is beyond description. If anyone is searching for carpet cleaners like I did, then look no further, this is the right company, the customer service you’ll receive is like nothing you have experienced. Yasser, thanks again mate, with all honesty I didn’t think that people genuinely care anymore about customers.
Much appreciated,
Rony, Caulfield North

guarantee-sml

This would have to be one of the best carpet cleaning reviews I have ever received and it is even more special because it came from someone who could have just walked away and written us off as just another dodgy carpet cleaner!  Second chances are like gold!

Please contact us to discuss your carpet cleaning requirements, and be assured we will not be happy until you are!

vacate carpet cleaning

Vacate Carpet Cleaning Melbourne: Why going cheap can cost you!

Vacate Carpet Cleaning Melbourne, customers should be wary of prices too good to be true.

A picture paints a thousand words….but so can a review!

This review was left by one of our vacate carpet cleaning Melbourne customers, just last week;

“Extremely professional & very passionate about his work.
My carpets had plenty of stains, marks, rust, chewing gum
and they got removed. He will try everything to remove marks
& stains. These stains were not removed by 2 carpet cleaning

companies before him.” Deepak Verma

To me the last sentence says it all!  This customer was vacating a property and had the carpets cleaned once during his tenancy and again as he was leaving.  Two different carpet cleaners were unable to remove the stains, he eventually called me to remove.
Vacate carpet cleaning Melbourne

Before – 2 other cleaners had left the carpet in this state!

 

 

If at first you don’t succeed….

Just think, on top of all the other costs associated with moving house, this poor customer had to pay for vacate carpet cleaning, not once, but twice!  The first cleaner was budget priced and poor Deepak found out the hard way that sometimes “budget” means bad!  He was left in the unfortunate situation of either sacrificing part of his bond, or finding another carpet cleaner who could help.  Luckily for Deepak, he found Back Gold Carpet Cleaning and called me.

I was appalled that any carpet cleaner would leave a premises in that state and have the nerve to charge for it.  There were not only the original stains but also obvious browning and water damage from the carpet cleaner over wetting the carpet.  All carpets are different and a professional carpet cleaning understands this and adapts his cleaning methods accordingly.  Wool carpets require a different amount of water pressure (PSI) than synthetic carpets.  By using the wrong pressure setting, you can damage carpets by over wetting, which causes wicking (browning) and other issues such as mould and carpet shrinkage.

Vacate Carpet Cleaning

After Black Gold carpet Cleaning

Quality is not an act…it’s a habit

What you are paying for when you hire me is more than just carpet cleaning, you are also getting years of experience and knowledge, training and qualifications which certify my work to industry standards, a satisfaction guarantee and peace of mind, knowing I will do everything I can to ensure you get your bond back and do so with a minimum of fuss.  I will turn up at the appointed time and you will have one less thing to worry about.  Moving house is a stressful business and I always do my part to make sure that at least the carpets are cleaned with a minimum of stress.

I was very happy to be able to help out Deepak and remove the stains and the water damage left by the previous cleaner.  Take a look at the colour of that water!! This is from carpet that supposedly had been cleaned a few days before!!

Before hiring someone vacate carpet cleaning in Melbourne, ask them if they have;

  • Qualifications or training
  • How long they have been in business
  • If they offer a guarantee
  • what equipment and products they use
  • Do they have insurance

A Professional carpet cleaner will ask you some questions too such as;

  • How many rooms do you have / what is the approximate area?
  • What is the condition of the carpet (lightly soiled, stained, worn, heavily soiled)
  • What type of fibre is the carpet (wool, synthetic, blended, etc.)
  • How long since the carpet has been cleaned
  • Is the property furnished or empty

If they do not ask these types of questions, then I would be quite careful, as they may be offering a budget price to secure the job and then want to increase the quote once they arrive (known as bait and switch tactiVacate Carpet Cleaning Melbourne guaranteedcs) or they are not adequately trained or not yet experienced enough to know that these questions are very important when determining an accurate quote. For stress-free vacate carpet cleaning Melbourne contact Black Gold Carpet Cleaning Melbourne.

carpet stain removal Toorak Village

Carpet stain removal Melbourne…Tales of the unexpected!

Carpet stain removal Carpet Stain removal Melbourne…Tales of the unexpected!

I have been to many carpet stain removal Melbourne jobs, and last Saturday, I had a carpet steam cleaning job in Toorak, for lovely lady named Lucy. She booked me in to steam clean her carpet after having found me on the internet – so happy my marketing is starting to work! I love working in Toorak, the properties are so grand and there is definitely an air of wealth and privilege there. In fact, Toorak has long been regarded as one of Australia’s most prestigious suburbs and definitely has the highest property values in Melbourne. Some of our most notable Melbourne figures are from Toorak, such as, Malcolm Fraser, Ted Ballieu, Sidney Myer, Eddie McGuire, why even Harry Potter (Daniel Radcliffe) himself owns property in Toorak!!

The Crime Scene Coffee stain removal Melbourne

Back to lovely Lucy! After my pre inspection and consultation with Lucy, I began unpacking the van and setting up my equipment when I heard a scream from the next room, it was a blood curdling cry that stopped me in my tracks. I dropped my wand and ran to see what had happened. Upon entering the lounge room, I could see immediately the drama that had just unfolded and it was horrifying! There splattered all over the beautiful cream carpet was a dark, oozing mess which reeked of….coffee. Lucy was frozen to the spot, she had misjudged the coffee table and dropped her entire mug of coffee all over the carpet.

That Old Black (Gold) Magic… Carpet stain removal Melbourne

Luckily for Lucy I was able to jump into action immediately to stop any further damage. I showed her how to dab the stain and blot it up with a clean cloth. Once I had removed as much of the liquid as possible, I sprayed the area with a spotter specifically designed for coffee stains and followed up with hot water extraction (steam cleaning). The end result was magical! Once again my trusty wand and I saved the day – who needs Harry Potter!

How to remove coffee stains from carpet

Whenever you are dealing with spills and stains like tea and coffee, it is really important to act swiftly. The longer you leave coffee on the carpet, the harder it is in terms of carpet stain removal Melbourne. Always blot the stain first to remove as much of the brown liquid as possible. You can the flush the stain with a damp cloth and again blot the area dry with a clean dry cloth. There are different methods for treating the stain, depending on the type of carpet you have. If you are in doubt or have expensive antique carpets or rugs, always call a professional carpet stain removal Melbourne business, such as Black Gold Carpet Cleaning. For carpet stain removal in Melbourne, we do not recommend using any over the counter stain removers as many contain bleach and other chemicals which can damage your carpet or even set the stain making it permanent.

If you prefer to attempt the stain removal process yourself, you can try adding a little white vinegar or mild dish washing detergent to some lukewarm water and wetting a clean white cloth with the solution. Always colour test this type of solution on a small inconspicuous patch of carpet. Lay the wet cloth over the stain and gently press the solution into the carpet, working from the outside in. Next spray a little clean water over the stain to rinse and blot dry with paper towels or a cloth. To dry the carpet you can place a clean dry cloth over the area, followed by a plastic bag and then something heavy like a thick book on top. Leave it like this at least over night before removing.