Black Gold Carpet Cleaning
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How to remove vomit stains from carpet

How to Remove Vomit Stains from carpet

Top 5 tips on how to remove vomit stain from the carpet

How to DIY your vomit disaters!Remove vomit stains on carpet

So you want to know how to remove vomit stains from carpet?  We have all been there and this is a question we get asked a lot!  Big night out, big night in, the dreaded tummy bug, kids with gastro……..whatever the cause, the result is the same! A terrible mess that not only stains your carpet, but also leaves that odour! You know the one, a constant, lingering reminder! The longer you leave it, avoid it, hope it will magically disappear; the harder it will be to remove the stain.  Ultimately you need to act fast, but what can you do to remove vomit stains from the carpet?

Tip1 : Fast action

Never leave vomit stains on the carpet.  Always attend to them as soon as you can, otherwise the acids in the bile can damage your carpet fibres and leave permanent stains. The liquid will also soak through to the underlay and become even more difficult to remove.  The best thing to do is to remove as much of the vomit as possible.  Use a flat bladed knife or spatula to scrap away as much of the solid matter as you can. Then blot the remaining liquid with paper towels or clean dry cloths to absorb as much moisture as possible.

Tip 2: Remove Moisture

Baking soda or bi carb soda, as we call it in Australia, is a fantastic cleaning aid.  In this situation a fairly generous sprinkling of bi carb soda over the stain will help absorb any remaining liquid and also help neutralise the odour.  Leave the powder on the stain for at least 15 minutes before vacuuming away.

Tip 3: Stain RemovalRemove vomit stains from bedroom carpet

If there is still a visible stain on the carpet, then at this point, you might be best calling in a professional carpet cleaner.  Vomit is a protein stain, like blood and urine, so it is best removed with an enzymatic cleaner.  This is a process whereby, enzymes digest the protein molecules which cause the stain and odour.  You can purchase some over the counter enzyme sprays.  Often these types of products are sold for pet stains, but will also be effective in treating human stains as well! However, professional carpet cleaners are able to select cleaning agents appropriate not only for the type of stain, but also for the type of carpet you have. Some over the counter products may cause more damage to your carpet, particularly if your carpet is made from wool.  If you still want to try and DIY the stain, you could try a mixture of one part white vinegar to 2 parts water and a few drops of dishing washing liquid.  Make sure you test this on the carpet somewhere inconspicuous first!   Mist this mixture over the stain then blot with paper towel or a clean, dry cloth.

Tip4: Always Rinse & Blot

Whenever you try to remove a stain yourself, it is important to rinse the area with water, after applying any cleaning solutions.  Carpet cleaning solutions left on the carpet can cause damage such as bleaching or discolouration.  Even “natural” products such as, vinegar can discolour your carpet. Dirt particles also stick to the residue left behind on the carpet and will cause rapid resoiling.  Do not use a lot of water or you will end up with brown water marks on your carpet.  Just lightly mist water and dab dry.  It is important to dab or blot the carpet dry rather than rubbing it, as rubbing, will cause damage to the carpet fibres. I imagine you are beginning to understand why sometimes it is best to leave these jobs to the professionals! Carpet cleaners have powerful cleaning equipment, which can rinse and extract in one motion.  They also add an acid rinse to their finish to ensure all residue is removed.  All of this can be done quickly and easily with no risk of damage to your carpet.

Tip 5: Dry

The best way to ensure the stain does not wick back up the carpet fibres after cleaning, is to ensure you dry the area thoroughly. Air movement around the area is vital for quick drying.  You can place a fan heater near the area, use a hair dryer or just have a window open and the heating on.  Once the carpet is dry, there should be no odour.

That’s it….but if in doubt, a professional carpet cleaner like Black Gold Carpet Cleaning to remove vomit stains Vomit stain removal

If by this point, you still have a faint lingering odour or stain, I would recommend you call a professional carpet cleaner for advice.  In most cases a trained professional can remove stains that the average person cannot.  The key to successful stain removal is time!  Always act quickly to remove vomit stains using theses tips and ask for professional help if in doubt.

cleaning upholstery at Caulfield bears Junior FC

Cleaning Upholstery and Carpet Melbourne

Cleaning upholstery and carpet at the local footy club!

When your local footy club is known as “The Bear Cave”, then you can probably guess the activity that goes on there! We have recently had the pleasure of cleaning upholstery and carpet at the Bear Cave (AKA The Caulfield Bears Junior Football Club) in Carnegie.  This club house is owned by the Glen Eira City Council and leased out to several different clubs throughout the year.  It is the home of not only the junior Bears, but also the seniors (AKA as the Mighty Caulfield Bears Football & Netball Club).  It is also the home of the Carnegie Cricket Club in the summer months.  Many enthusiastic kids, parents and local sporting heroes make great use of the space provided to them for the season.  Which means our services are very much in demand for cleaning upholstery and carpet, at the change over of the seasons!

Cleaning Carpet and kicking goals!cleaning upholstery with truck mounted system

Cleaning carpet is a dirty business (excuse the pun!) and so is footy.  There’s not just the muddy boots to contend with, but also the social nights!  The hot pies and cold beers, the presentations, the fundraisers, family nights…..Cricket season is just as bad (or good!)! For us this means commercial deep carpet cleaning is required.

Firstly we vacuum, then we pre spray the carpet and pre treat any spots and stains.  Next, we allow some dwell time for the pre spray to activate and work its magic. Sometimes we need to agitate the carpet with a buffing machine or a hand held carpet rake.  This ensures the pre spray is distributed through the carpet fibres and helps lift deep down stains.

The next step is hot water extraction, using our truck mounted system.  The truck mount is generated from the van and therefore does not require access to electricity.  It also heats water to the correct temperature and has stronger suction than a portable machine.  Making it the perfect tool for this heavy duty cleaning. Hot water extraction (steam cleaning) is the process whereby hot water is delivered at high pressure to the carpet via a cleaning wand and then extracted, along with the dirt and pre spray.  The combination of the heat and the strong suction means carpets are thoroughly “washed” and drying times are reduced. This is because, the heat enables rapid evaporation and the strong suction removes maximum moisture.

Finally once the carpet is clean, we apply a natural deodouriser to ward off any residual muddy odours!!

 

Cleaning Upholstery is a win, win!

Cleaning upholstery was next on the footy clubs “to do list”. Recently the Caulfield Bears Football & Netball Club received a donation of some well used upholstered chairs – the first win! These chairs are a great addition to the club as they will provide more seats for fundraising nights, club functions and presentation nights.  There was just one problem.  The chairs were very dirty from many years of use by another organisation and from being in storage.  They needed help cleaning upholstery chairs and fast! This is where we came in and hit a six for the ultimate win!

Using a similar method for cleaning upholstery chairs, as we did for the carpet, we were able to restore the chairs to their former glory – well almost! I think you will agree that they look a whole lot better once we finished with them!

 

Cleaning upholstery chairs

Cleaning upholstery regularly will not only keep your furniture looking clean and fresh, but it also prolongs the life of the fabric and helps reduce wear and tear. As well as chairs, we also clean couches, lounges, sofas and ottomans.

We offer professional and affordable methods for cleaning upholstery and carpets. If your sports club or community organisation could do with some help in terms of cleaning upholstery or carpets, please ask us about our community discounts.

Contact us via this form or call for a quote on 0403 254 081

cleaning upholstery chairs at Bear Cave Carnegie

 

Melbourne carpet recycle

Melbourne Carpet Recycling

How do I dispose of my old carpet?

Melbourne carpet recycling is not as simple as you would think.  In this day and age, everyone seems to be aware of environmental issues such as global warming and the need to reduce our carbon foot print.  Given that the average life cycle of carpet is 5-10 years, many new home openers and renovators are opting for more sustainable flooring options.  We recycle glass, plastics, paper, garden waste, wood, rubber tyres and so on.  However when it comes to old carpet there are fewer options, for recycling.

Business studies in Australia,  have shown an overall decrease in carpet manufacturing over the past five years.  However the boom in the property market has created a higher demand for carpet, from the housing construction sector.  Particularly for multi – unit apartment and townhouse developments.  Which makes me wonder where is all that carpet going to go in 5-10 years time when it needs replacing?  What happens to the carpet in the properties when they are demolished to make way for these new developments?  Given that about 70% of all floor covering sales in the developed world, are for carpet, what options are available for Melbourne carpet recycling?

carpet recycling MelbourneOptions for Melbourne carpet recycling.

1. Disposal is the least preferred option.  Used carpet is now one of the top 10 landfill items.  Synthetic carpets do not break down over time and woolen carpets do decompose but they produce methane gas during this process.  Methane is a dangerous green house gas, which is the unfortunate by product of landfill decomposition.  Disposal of old carpets at the local tip will incur fees.

2. Reuse old carpet for many different purposes, such as;

  • weed matting in the garden
  • floor mats for your car, home, shed or workshop
  • lining and insulation for the kids cubby house or your work shed
  • pets bedding
  • donate to a charity
  • freecycle
  • donate to family members or friends
  • If your carpet is in good condition you may be able to sell it privately or to a recycling business.  In most major Australian cities there are businesses who buy good quality, used carpet, clean it and resell it.

3. Recycle your old carpets depending on their age, composition and condition.  According to Planet Ark, there is currently no commercial recycling plants for carpet in Australia, even though, most carpet fibres are recyclable. Consumers have become more environmentally aware, therefore, carpet manufacturers are becoming more conscious of their responsibilities. However, we still have a long way to go here in Australia.  Carpet manufacturers such as Ontera, Interface and Caviler Bramworth, do offer a “take back” system for carpet they have manufactured.  However, only carpet tiles are recycled into new carpet. There is no recycling for broadloom carpet.  Shaw, have a range of carpet made from recycled materials, called Ecoworx.  They offer a guarantee that, when it is time to change the carpet, Shaw, will pick up your old carpet, and recycle it.

Can Melbourne carpet be recycled?

Currently these carpet recycling systems, are only for nylon carpet.  New carpet is made by recycling nylon into yarn, and then reusing it to make new carpet.  Interface, have devMelbourne carpet reuseeloped a new carpet recycling facility, which is the first of its kind in Australia.  Previously they had to send carpet to the USA for processing.  Infra red scanners are now available in Australia and are  used to identify carpet tile fibres.  If nylon is the main fibre, then the tiles are be broken down into their individual components and the nylon is removed and used to make nylon yarn.

The backing is also recycled, however it still needs to be sent to the USA for processing.  Interface are hoping to have a new facility to process the backing, here in Australia by 2017.  Interface, estimates that they will be able to process around 500-600 tonnes of carpet per year.

There are signs that the industry is looking for new ways of manufacturing carpets so that are sustainable and recyclable.  Cradle to Cradle accreditation is one such way of ensuring manufacturers examine the whole life cycle of a carpet; from source materials to manufacturing, installation and end of life recycling. In the meantime however, we need to make sure we get the most out of our carpets and maintain them for maximum life span.  Regular, professional carpet cleaning is the best way to maintain your carpet and keep it looking good for years to come.  Please contact us for a booking or any carpet cleaning inquiries.

Good carpet cleaning maintence starts with a front door mat

Carpet Cleaning Maintenance

Prevention is better than Cure!

Carpet cleaning maintenance is something many people neglect. You have just had your carpets professionally cleaned, what now?  How do you keep them looking this good for as long as possible? Probably the least talked about step when it comes to carpet care and cleaning, is soil management.  However, this step is arguably, the most important step of all!  Carpet cleaning removes dirt and stains.  You can apply protective products to slow down re soiling.  The best way to maintain your carpet fibre, however, is to prevent the amount of soil coming into your home or office in the first place.  There are many measures you can take to stop oily and abrasive soils from coming into your home or business.  Below I have listed a few easy steps you can take to protect your carpet.

Carpet cleaning Maintenance1. Soil Prevention

Regularly sweep paths, parking areas and walkways to keep them free from soils and debris.  Additionally, regular pressure washing of these areas, will prevent a build up of of dirt and oils.  This type of prevention is a very important first step in carpet cleaning maintenance.

 

 

dry soil removal for carpet cleaning Maintenance2. Soil Barriers

An easy and cost effective way to make sure that dirt and oils do not enter your home of office, is to use soil barriers. Mats make good barriers and should be placed at at entrance points.  For high foot traffic areas and in businesses, it is a good idea to use both exterior and interior mats at all entrances and exits.  Exterior mats should have a thick, rough texture so that dirt and mud can be scraped off the soles of shoes.  Once deposited on the mat, the soil should fall away, not sit on the surface, or it will re soil the next person’s shoes. Interior mats should be softer and more like carpet.  These mats wipe and dry the soles of the shoes, and are especially important during the wetter months of the year. Inside the home or office, high traffic areas and wet areas, will also benefit from floor mats to stop the spread of dirt and oils.  Mats used as soil barriers require much more frequent cleaning than standard carpet.

3. Vacuumingprofessional carpet cleaning dry soil vacuum

I cannot stress strongly enough, how important regular vacuuming is for carpet cleaning maintenance! A vacuum with a good HEPA filter and strong suction will remove most dry dirt and particles.  The aim of vacuuming is to remove both visible and invisible dirt particles, with out damaging the fibre or redistributing the particles into the air. Unvacuumed carpet may look clean.  However dirt and dust particles left on the carpet can cause damage by scratching the surface fibres.  This makes the carpets appear dull.  The frequency of vacuuming depends on the amount of foot traffic.  For most households I would recommend at least once or twice a week. A machine such as a pile lifter will lift crushed fibres in high traffic areas and aid the removal of ingrained dirt.

4. Maintenance ProgramsCarpet Cleaning Maintenance

A planned maintenance program is something many commercial properties employ, but is also something residential property owners should consider.  A maintenance plan should take into consideration, the number of occupants, their budget, types of floor coverings, and the types of soils.  A planned carpet cleaning maintenance program will allow time frames to be set for cleaning.  These time frames depend on the properties usage and needs.  A maintenance program will help ensure carpets are maintained year round and prevent premature wear or aging of floor coverings. It is an investment in the longevity of your carpet.  A carpet maintenance professional will ensure the above three steps are taken care of on a regular basis.  They will also include carpet cleaning at least once a year and spot cleaning as often as needed.

Contact us for Carpet Cleaning Maintenance

If you would like to discus soil management or arrange a carpet clean maintenance program, please contact us at Black Gold Carpet Cleaning.  We are always available to help answer your questions or arrange a booking.  When was the last time you had your carpets professionally cleaned?

Professional carpet cleaning logo IICRC

Professional Carpet Cleaning – what is it?

What is professional carpet cleaning?Progessional carpet cleaning badge

Professional carpet cleaning, aims to maximise soil removal, while minimising damage to the textile floor covering. A professional carpet cleaner will have the knowledge, training and experience to both achieve both of these aims.  Professional carpet cleaning requires training and accreditation by an industry recognised training facility. The most respected training organisations in the Australian Cleaning and Restoration Industry, are Jena Dyco and  IICRC. Carpet cleaners who complete these courses will be able to determine what type of carpet you have and the best method for your carpet. What you should ask is,  “are you a professional, carpet cleaner?”, rather than just asking about price and method.  Carpet cleaners differ depending on their training, experience and equipment, this is why results, can vary so much.

Which method is best?

Professional carpet cleaners do not have a “one size fits all” approach.  A professional will  recognise the unique qualities of each job and adjust their methods and techniques accordingly. A series of questions are asked at the time of booking.  These questions help to determine a rough quote based on the details you give over the phone. Once on site, the cleaner will then walk through the property with you before they set up.  During this pre inspection, the cleaner will examine they type of carpet you have, its construction, use, condition and amount of soiling. This is when the cleaner makes a  final decision regarding the best cleaning system for your carpet. A cleaning professional must employ the five main principles of carpet cleaning to ensure maximum soil removal and prevent damage.

1. Dry Soil Removalprofessional carpewt cleaning dry soil vacuum

Vacuuming is the very important first step in any carpet cleaning and maintenance system. Crushed or flattened pile needs to be lifted with a brush or grooming rake, before vacuuming, . You can then maximise dry soil removal. When vacuuming, make sure;

  • the collection chamber is not full
  • the air is flowing freely and not obstructed
  • the drive belt is in good condition (service your vacuum every 6-12 months)
  • the beater brush is in good condition

2. Soil Suspensionprofessional carpet cleaning pre spray

The aim of soil suspension is to remove the soil left behind by dry vacuuming, by breaking the adhesion between the soil and the carpet fibre.   In order to achieve this there are four key elements;

  • Chemical activity: After vacuuming a pre spray is applied. Professional carpet cleaners will try to use bio degradable detergents where ever possible.  They will know which product is best suited to the fiber and the method they have chosen.  Professional cleaners follow label instructions so that they use the correct quantities.
  • Heat/Temperature: Generally speaking, the more heat used, the greater the cleaning efficiency.  The power of the pre spray is increased by heat, which often means less chemical is needed to achieve maximum results. Less chemicals means less residue. However heat in inexperienced hands can result in fiber damage and dye loss.
  • Agitation: This process can be done by hand using a brush, a motorised rotary or water pressure. Agitation distributes the cleaning agents so that they can separate soils from carpet fibres.  This process speeds up the soil suspension and is an important step, especially for heavily soiled carpets.
  • Time: Soil suspension does not happen immediately.  Chemicals need time to dwell on the carpet to maximise their efficiency.

3. Suspended Soil Removal professional carpet cleaning steam cleaning

The next step is to remove suspended soils from the carpet.  There are several different methods of removal, however, the method we use the most is hot water extraction.  Other methods include;

  • absorption either by using a dry compound or absorbent pad (bonnet method)
  • wet vacuuming –  carpet shampoo
  • flushing – the immersion method used to clean rugs
  • dry residue vacuuming – a dry compound or foam distributed over the carpet to attract the suspended soil, then vacuumed away.

4. Pile Setting/GroomingProfessional carpet cleaning carpet grooming

This step does not actually aid in the removal of soil, however it does help the next step, which is drying.  A professional carpet cleaner knows that grooming the carpet after cleaning, helps maintain the look of the carpet fibres.  Grooming also aids in the distribution of deodourisers and fabric protection.  This step also helps with evaporation, which speeds up drying time.

5. DryingProfessional carpet cleaning blowers

Professional cleaners will always ensure they take steps to minimise drying times. Wet carpet left for an extended period, can result in a few different problems. The first being, carpet which takes more than a few hours to dry is a major inconvenience for the customer.  It also increases the chances of re-soiling from foot traffic.  The increased potential for slip and fall incidents is another  very serious consequence when moving from wet carpet to hard floors. Finally, there are issues such as mould, odour, browning and dye bleeds or transfer.

To reduce drying times, professional carpet cleaners usually employ a few different strategies, including;

  • ensuring their equipment is well maintained and operating efficiently
  • ensuring there is adequate ventilation or air flow through the property (e.g. run air conditioning/heating/open windows/ceiling fans)
  • make sure to do dry passes with their wand, after wet/rinse passes, so that maximum water is extracted
  • use hot water which aids evapouration
  • use drying equipment such as air movers

The cleaner will employ some of these methods, but not necessarily all of them.

How long will it take for my carpet to dry?

A professional carpet cleaner will always do his best to ensure carpet dries in the shortest amount of time possible.  Drying times vary depending on a few different factors.  These include, inside and outside atmospheric conditions, air movement, the type of fibre, the pile density, the amount of soiling (heavily soiled carpet requires more cleaning solution) and the application of protectors and deodourants.  Other factors that can greatly affect drying times are the experience of the cleaner, the performance of their equipment and the method of cleaning they use.  Carpets cleaned by hot water extraction are usually dry within a 4-5 hours, where as dry cleaning methods like bonnet cleaning can be dry in as little as 1-2 hours and dry compound cleaning leaves carpet dry immediately.  Regardless of the method used, the drying time should be a matter of minutes or hours not days!!

Where can I find a Professional Carpet Cleaning service?

You now have the facts to confidently ask the questions necessary to ensure you hire a professional carpet cleaning service.  Trained and qualified carpet cleaners generally display their Steam cleaner certificatequalifications and affiliations on their websites. The IICRC issue ID cards to cleaners who have passed their certification exams. You can always ask to see the cleaners card as proof of their qualifications. A good place to locate a professional carpet cleaning service in your area is on the IICRC website.   Finally, do not base your decision purely on price, ask questions and use your knowledge to determine whether or not the answers you receive are accurate. Black Gold Carpet Cleaning is a IICRC Certified firm, so please contact us to arrange a booking.

 

Carpet cleaning service may not be necessary with new technology

Carpet Cleaning Service to become obsolete in near future?

You may never have to use a carpet cleaning service again!

Self Cleaning Carpet: Is it a possibility or just science fiction?

Have you ever wished there was an easier way to clean your carpet?  Not just the endless vacuuming, but also the hassle of  having to find a good carpet cleaning service for your annual spring clean? Who do you hire, who do your trust, how much do you pay, will they do a good job…?  Just imagine yourself living in a home with self cleaning carpet!  Just imagine a quick once over with a light bulb and away you go – no more stains, no more wet carpet, no more stress!  What? A light bulb? Yes, that’s right, this might be the way of the future and it might not be as far fetched as it sounds.  Keep reading to find out how a light bulb and nanotechnology might one day revolutionise carpet cleaning service.

self cleaning carpet cleaning serviceThe Research

Researchers at Melbourne’s RMIT University are currently developing a technology which might well do away with the household washing machine.  They are working on creating fabric for clothing, which is self cleaning.  The researchers have found that by growing nanostructures on fabric, they can create textiles that self clean.  The nanostructures, when exposed to light, release a burst of energy which then destroys organic matter such as stains.  The idea is, that if you spill something on your clothing, you can just hang it out in the sunshine or under a light to remove the stain.  Dr Rajesh Ramanathan, is one of the lead researchers in the Nanotechnology Research Facility at RMIT.  His team has found the copper and silver based nanostructures are the best at absorbing light.  When they absorb light, energy is created and this in turn degrades organic matter such as stains.

So far the testing has only been on small amounts of fabric and certain organic stains.  Currently the team is working on testing theCarpet Cleaning Service technology on more consumer related stains such as red wine and food to work out what quantities of nanostructures are required.  According to Dr Ramanathan,

“We have some understanding, but we will need more understanding of the system [and] how it works, and once we have that understanding hopefully in the near future we should be able to have self-cleaning textiles, so we can throw the washing machine of the house,”

In the future this type of technology could also be used to destroy super bugs which are currently resistant to most known anti bacterial treatments.  They have begun testing on super bugs and so far the results have been promising.

The future carpet cleaning service?

To date, the research has focused purely on stain resistant clothing textiles, however why stop there?  One day, nano structures could be grown onto carpet fibres and carpets could become self cleaning.  All you would need then, is a light emitting machine to go over the carpet and BAM! No more stains!  How revolutionary would that be?  This is definitely some research to watch, and who knows, what other uses it might have!

In the meantime, you will still need to vacuum your carpet regularly and have them professionally cleaned at least once a year, so contact us for a quote (before we become extinct!)

carpet steam cleaning cx15

Carpet Steam Cleaning New CX-15

Carpet steam cleaning CX-15Recently we purchased a Hydroforce CX-15 carpet steam cleaning tool.  This carpet cleaning tool is a revolutionary piece of equipment.  It leaves carpets drier and cleaner in less time than ever before.  We have always achieved amazing results with our trusty carpet steam cleaning wand, however sometimes on jobs with heavily soiled carpets, we would have to spend a lot of time going over the carpet again and again to remove embedded dirt.  The CX-15 has been designed so that usually one pass is enough to remove the dirt.

Carpet steam cleaning with the revolutionary square head designcarpet steam cleaning

The head of the CX-15 is enclosed which means the heat is trapped in.  This also means more heat which in turn, means greater cleaning power.  Inside the head, the rotary jets spin so the carpet fibres are cleaned from all angles.  The square, straight edged desigCarpet steam cleaning CX-15 headn of the CX-15 means that, unlike other rotary tools with rounded heads, we can clean close to walls and wood floors. The design of this head also allows air flow speed to be maximised.  This means more water is extracted and carpets dry in less time.

Light as a feather!

The best part about the CX-15 is that it is light – only 9kg , compared to other motored rotary carpet steam cleaning tools which weigh about 36kg.  This means I can easily move it around and up and down stairs without causing myself and injury! It also means I do not need additional cords and power outlets like you do for other electric rotary tools.

Commercial and Residential carpet steam cleaning  – but not in tight spaces!

I have found the best use for this tool is steam cleaning commercial carpets and large empty residential properties.  This is because it is can be a little tricky to maneuver in tight spaces.  The hoses can be a bit of a problem if you don’t have a lot of room to turn around, so I don’t use the CX-15 for carpet steam cleaning in small properties like apartments and townhouses, especially if they are furnished.  However if you are looking for end of lease carpet steam cleaning in Melbourne, for your house or office and would like to see the Hydroforce CX-15 in action, then please give me a call to arrange a booking.

 

 

carpet stain removal Melbourne

Carpet Cleaner Top 5 Don’ts

As a carpet cleaner I have seen it all, the good, the bad and the ugly….

Over the years as a carpet cleaner,  I have seen some pretty funny things put on carpet to try and remove stains. Some work and some are just plain, ridiculous and cause more damage than the original stain! There is plenty of information out there about what you should put on stains of all kinds.  Some of it is good advice backed up by sound scientific principals and chemistry. Some, however, is complete fiction and could quite possibly have a horror story ending rather than the “happily ever after” most people are looking for! Here are the top five home remedies to be avoided if you want a happy ending to your red wine nightmare.

1. SaltCarpet Cleaner salt on red wine

Why is it that whenever someone spills red wine, the first thing they do is reach for salt? This remedy has been passed down through the ages and probably had more to do with convenience than science.  In the past (and present), both wine and salt were consumed with most meals.  So salt was often  the closest thing available to throw over a spill.  The aim being to absorb as much of the liquid as possible.  It sounds logical, until you consider the fact that salt is the ingredient we throw into dye baths to help bond dye to fabric fibres! By piling up a heap of salt on a wine stain, all you are doing is aiding the natural dyes in the wine to penetrate the carpet fibres.  Thereby creating a permanent reminder of your clumsiness!  The best first action for red wine is to absorb as much of the liquid as you can.  The best way to do this is by using clean white towels or paper towels NOT salt!  Do not panic – remember you can always call a professional carpet cleaner for advice.

2. White wineCarpet cleaner - white wine on red wine

We have all heard the one about pouring white wine over a red wine spill. I believe this also comes from the fact that where there is red wine, there is usually white wine.  So if you spill the red, then try to dilute it with whatever is closest and not as colourful – white wine!  There is some science behind this method.  Both red and white wines are acidic and acids can be used to dissolve acids. However there are lots of other ingredients in white wine as well. So white wine is probably not the best first choice when it comes to stain removal.  White wine probably will not cause any further staining, however it will be a very smelly mess and not nearly as effective as some other acids which are odourless when they evaporate, e.g. white vinegar.

The second step when dealing with red wine stains is to dilute the remaining liquid as much as possible without causing any further damage.  I would suggest adding a little cold water (preferably misted on using a spray bottle) and dabbing with a clean dry white cloth.  Repeat as often as necessary until there is no more colour transfer from the stain onto the cloth.  You could also try adding 1 part white vinegar to 3 parts cold water to the spray bottle.  If in doubt call a professional carpet cleaner for advice!

3. Baking Soda (Bi Carb Soda)Carpet cleaner - baking soda on red wine

While baking soda is something that can be helpful in removing some stains, it can also leave behind a white powdery residue.  This residue is very difficult to remove.  I have read many blogs and articles that recommend using a a baking soda paste on food stains and pet stains.  However not many mention that you also need to use an acid with the baking soda to create the right chemical reaction to remove the stains.  When you combine an acid such as wine or vinegar and baking soda, you get a chemical reaction which creates carbon dioxide gas.  It is this reaction that helps remove stains, the combination of a base and an acid dissolved in water.  This process does work, however you have to let the paste react and then dry on the carpet.  The dried paste attaches to the carpet fibres and can be very difficult to remove.  Vacuuming is often not enough.  You have to gently scrap the dried paste off the carpet with a blunt knife, without damaging the fibers. Is all the mess worth it when there are other carpet cleaner methods available that do not leave a residue?

4. Corn Flour (starch)Carpet cleaner - corn flour on stain

This is one of the more “out there” methods I have witnessed!  Why anyone would apply corn flour to a wet carpet stain, I will never know.  As with the baking soda, corn flour can be very messy and difficult to remove from carpet.  Corn flour is very absorbent when it comes to greasy stains on leather furniture.  This is because it is very fine and can get into tiny cracks and crevices that other products cannot.  By all means use corn flour to remove grease, but don’t mix it up into a paste and lather it on your carpet.  It is just too difficult to remove and there are many other remedies out there that do not require so much work!  Because I am a qualified carpet cleaner, I had no trouble removing the ink stain for this customer, however the corn flour took a lot more effort!

5. Vanish and other supermarket “carpet stain removers”Carpet Cleaner - vanish on red wine

I cannot say it strongly enough – never use these products on your carpet to remove stains, until you consult a professional carpet cleaner for advice. These products often contain bleach which can remove the stains.  However, unfortunately, they also often remove the colour from your carpet fibres. So you’re left with light coloured patches all over your carpet. Professional carpet cleaners also used bleach, in some situations.  However we know what strength bleach to use and how to rinse it from your carpet.  The longer the Vanish type products stay on your carpet, the more damage they can do.  There is no easy way to rinse them out of your carpet completely, without the right carpet cleaner equipment.

A final word of advice from your local carpet cleaner

Never panic! Always follow these 3 steps when dealing with most food and drink spills;

  1. BLOT – remove as much liquid/solid as you can by blotting or scraping the spill immediately
  2. DILUTE – Using a spray bottle filled with cold water, mist over the stain to dilute
  3. BLOT – remove as much of the water as you can with a clean dry towell (always dab/blot – never rub!)

If the stain remains then call a professional carpet cleaner, such as Black Gold Carpet Cleaning.  We can offer advice and quotes over the phone, any time, day or night!

carpet cleaner Melbourne budget

Carpet Cleaner Melbourne: Budget Double Trouble

Tales from a Carpet Cleaner in Melbourne and Beyond

So a funny thing happened to me at work today……

Carpet cleaner Melbourne callLast Monday morning I took a call from a customer who was very upset.  She had hired a budget carpet cleaner Melbourne, who had destroyed her carpets (over wetting by the sounds of things) and she wanted to know if I would come and have a look. I told her not to worry, I was sure I would be able to help her and make the carpets look a whole lot better.  Without seeing the carpet and the damage the other carpet cleaner  had done, I couldn’t really quote over the phone, but I gave her a ball park figure, she was happy and I arrange to see her on Wednesday morning.

The following day……

On Tuesday morning she phoned me to say she had been called into work unexpectedly on Wednesday and wouldn’t be available.  She apologised and said she would call to reschedule in a couple of days.  Nothing unusual about that – it happens. Although I was a little disappointed as I was dying to see what damage had been done and I always like being given the opportunity to educate my customers on the difference between a budget carpet cleaner Melbourne and professional carpet cleaner Melbourne.

 Keep calm and check your insurance policy!

This mCarpet Cleaner Melbourneorning I received a call from a very agitated customer, who was sounding very upset.  She proceeded to accuse me of destroying her carpets last Tuesday.  She said she had called me to fix the mess another carpet cleaner made and now I had destroyed her carpets even more. My blood ran cold, a thousand questions ran through my head, I took a deep breath, trying to stay calm and wondering if my insurance would cover it.  I had never been in this situation before!

 

 

Which carpet cleaner Melbourne is this?

I quickly checked my booking schedule for last week and saw that I had a commercial booking last Tuesday morning. That was odd she was insisting it was me and all my fault. When I could get a word in, I finally got her address details and realised that she was the one who had cancelled the booking I had made for her on Wednesday.  Then the penny dropped and I couldn’t believe what I was hearing.  This customer had booked a budget carpet cleaner who destroyed her carpets and then decided I was going to charge too much to fix the damage so she called another budget carpet cleaner to fix the damage of the last one! Now she was probably going to have to replace the carpet altogether!  Once I explained to her that she had called the wrong carpet cleaner Melbourne and she realised who I was, she very quickly hung up the phone with a horrified “I’m sorry, wrong person!”

You get what you pay for! Carpet cleaner Melbourne

I have said it before and I will say it again, if you are going to go for budget carpet cleaning, then you need to take into account the hidden costs and not just the carpet cleaning price. Carpet is very expensive to replace, so you must consider this outcome when choosing a carpet cleaner in Melbourne based on price alone.  I am not being alarmist, I have seen it first hand time and time again – carpets ruined and bond deposits lost due to inadequate training, experience and equipment. Not all budget carpet cleaners are bad, but any professional carpet cleaner, who has invested in training, industry certification, good quality equipment and chemicals, Health and Safety compliance and so on, cannot possibly offer the bargain basement pricing of these budget carpet cleaners.

Carpet Cleaner MelbourneIf this is a risk you are willing to take, then by all means go for it.  If you want high quality carpet cleaning by a professional with a satisfaction guarantee then contact Black Gold Carpet Cleaning, your local carpet cleaner Melbourne.  Granted our service costs a little more than the budget guys, but it isn’t a huge amount more and that extra $50 or so is well worth it for the peace of mind, first class service and unbeatable results – guaranteed!