Why do we charge extra for stain removal?
Stain removal of substances such as red wine, cordial, blood, ink, paint, wax, rust etc. can be difficult to remove. Carpet cleaning alone, can not usually remove them as they require;
- Knowledge gained from both training and experience
- Specialised equipment
- Specialised chemicials scientifically designed for specific types of stains
Not all carpet cleaners are equipped or trained to deal with these types of stains. It is a specialised field and therefore does incur an additional charge. “Free stain removal” offered by some carpet cleaners, usually means removal of spots and dirty marks that can be removed by standard steam cleaning rather than the heavy duty stains listed here.
Please note, once stain removal has been attempted by yourself or another carpet cleaner, we cannot guarantee removal or predict the end result.