Our Mission Statement
To always exceed customer expectations with our professional, friendly service and affordable, guaranteed cleaning results.
I own Hydra Rehearsal Studios in Burwood, Victoria. We have ten music rehearsal rooms used primarily by bands. Over the years, people have spilt coke, coffee, beer, energy drinks, wine, etc etc and whilst I have used my own amateur methods to clean everything up as best I can, the time had arrived for a professional carpet clean. I shopped around and was very unimpressed with the customer service phone attitude of some of the big name providers (companies who run TV ad campaigns/are household names etc) and decided to look for a small company with a good reputation; I found Black Gold Carpet Cleaning owned by Yasser. Yasser is a master tradesman, like a fine carpenter or electrician who truly knows their trade and cares about the quality of their work. Yasser is highly expert in carpet cleaning and I would recommend him to anyone. Yasser turned up on time, assessed the condition of my rehearsal rooms’ carpets, created a plan of attack and worked his arse off without a break until all ten rooms (30m2 each = 300m2 of carpet!) were pre-treated, disinfected and finally steam cleaned. Once dried, the outstanding results were easily apparent – my studio carpets look amazing! I’ve now arranged for Yasser to make scheduled visits to my studio three times a year for on-going cleaning. Don’t bother searching, THIS is the guy. Thank you Yasser. Peter, Burwood.
Professional and friendly customer service throughout the booking process. Had both the carpets for a 3 bedroom house I was about to move into and a 1 bedroom apartment I was moving out of that needed an end of lease clean. Excellent services, would highly recommend to anyone that needs the job done efficiently. Steven, South Yarra
I have four dogs that are constantly causing havoc and creating marks on my carpet. Yasser was brilliant at removing stains and explaining what he was doing to the carpet to ensure a great result. I essentially said administer the ‘nuclear bomb’ to it and that’s exactly what he did. The result? Carpets that look brand new again. Yasser was punctual, friendly and provided an exceptional service. I’ll definitely be getting in touch in six months for another clean. The service and result was simply fantastic. Anna, Ormond.