In a time where fantastic customer service is hard to come by, the services of Yasser and Black Gold Carpet Cleaning were very much appreciated. Yasser provides an exceptional service which includes not only a professional and polite approach, but is extremely friendly. The price was very competitive and the carpets were left cleaner than expected. Yasser’s main interest is in satisfying the customer and this is evident in his passion for his business and his delivery of customer service. I was very impressed with this service and would absolutely recommend this company to anyone who asked, I will certainly be using this service for as long as it is available to me. Aug 2013
Yasser was recommended to me by a family member because he did a great job of cleaning their carpets recently.He turned up on time and helped us with an affordable carpet cleaning solution to match the outcome we were trying to achieve. This was very much appreciated, and as a result we would highly recommend him to others for his quality service and expertise.Â We will also call him back to clean our carpets again in the future!Thank you Yasser!(26/11/13)
Great service, very honest and extremely good value. Yasser is a nice, friendly guy who and I was genuinely surprised at how clean he got the carpets. Would happily recommend!
We have just had our carpets cleaned by Black Gold Carpet Cleaning after having our house renovated. What a sensational job Yasser did on our carpets & upholstery. Yasser was efficient, polite, punctual and very thorough. Will definitely use this company again.
We had our living room carpet, couch and rug cleaned on the 6th March 2013 by BGCC. They did a great job, the carpet though old came up like new! I have tried many different companies throughout the years but this was definitely the best result I have had. Friendly, price competitive – with no added hidden costs like some other companies – and on time – will be using them again for sure. Simone, 17/3/14
Thank you so much for your fantastic work on our carpets. I couldn’t believe you could get six year old stains out. You were extremely professional, prompt and lovely to deal with. I will definitely be using your services again! Heather, East Malvern, March 2014
Thank you so very much for the fantastic job you did this morning. I was so worried that the ice cream stain wouldn’t come out of the carpet, but now the carpet looks brand new! Very professional and excellent work. Highly recommended. Thank you so much. Razia, March 2014
I used this company (Yasser) to clean unit carpets. Yasser did a fantastic job. The stains he was able to remove amazed me. His work is so professional. Highly recommended. Bob Hey (11/1/14)
I had a mysterious stain on my carpet that normal carpet cleaners couldn’t remove… Which distressed me a lot! I was in the process of moving out of my apartment and the stain could have made me lose my bond. But, with the expertise and professional service provided by Yasser at Black Gold Carpet Cleaning it was cleaned and my bond was safe! He also said he wouldn’t charge me if he couldn’t remove the stain. I was left feeling really confident in his abilities and in the honest nature of this business. He said he loves a challenge and anyone this passionate about their business is worth their weight in gold… Even if they only charge small fees. It cost me $150 to save my $1900 bond.
Thank you Yasser for fantastic service from our first phone call to the outstanding work today.The carpets look amazing and have made such a difference to our home. I am extremely grateful.Your attention to detail and friendly nature will certainly have us as repeat customers in the future.Kind regards, Michelle, 12/12/13